Team Administrator, Leeds Full Time NEW

Join Inspire North as a Quality & Compliance Administrator!

Ready to make a difference behind the scenes… and feel proud of the impact you make?

At Inspire North, quality, safety and continuous improvement underpin everything we do. We’re looking for a professional, organised and proactive Quality & Compliance Administrator to join our Quality and Compliance team and play a vital role in supporting high-quality service delivery across the organisation.

If you enjoy keeping things running smoothly, thrive on organisation and detail, and want your work to genuinely support positive outcomes for people, we’d love to hear from you.

As a key member of the Quality and Compliance team, you’ll provide comprehensive administrative support that helps ensure the organisation meets — and exceeds — regulatory, governance and quality standards.

This is a varied and essential role, supporting quality assurance, compliance, audits, information governance and health and safety activity. Through your professional approach and excellent administrative, organisational and communication skills, you’ll help the team stay on top of key deadlines, actions and priorities.

While much of your work happens behind the scenes, your contribution will have a real impact on service quality, continuous improvement and organisational performance.

Your focus will include supporting the organisation to:

• Maintain high standards of quality, compliance and governance
• Meet regulatory and reporting requirements
• Learn from feedback, audits and complaints to drive improvement
• Communicate clearly and effectively around quality and compliance matters

Through your role, you’ll help create a strong culture of accountability, learning and high-quality service delivery.

Your responsibilities will include:

• Be a friendly and professional first point of contact for the Quality and Compliance team, providing high-quality administrative support, managing enquiries, shared inboxes and diaries
• Help keep the team organised and on track by coordinating meetings, preparing papers and producing clear, accurate minutes and follow-up actions
• Support the organisation to maintain high standards by assisting with quality assurance, compliance, audits and reporting, helping turn learning into improvement
• Provide dependable administrative support across complaints, information governance, health and safety and quality-related projects, ensuring processes run smoothly and deadlines are met

What Makes You Our Kind of Person:

We’d love to hear from you if you enjoy keeping things organised, supporting others to do their best work and taking pride in doing things well. You’ll bring:

• A friendly, professional approach with strong administrative and organisational skills
• Clear and confident communication skills, with a good eye for detail and accuracy
• A proactive, dependable attitude and the ability to manage different tasks and deadlines
• The confidence to work sensitively with information and maintain confidentiality

Why Join Us?

At Inspire North, we know that when people feel supported, appreciated and encouraged to be themselves, they can do amazing things – and we want you to be part of that.

Here’s what you’ll enjoy as part of our team:

• 
  Flexible working options so you can balance life and work in a way that genuinely works for you.
• 
  25 days annual leave plus bank holidays, increasing to 30 days with service – because rest matters.
• 
  Loads of learning and career development opportunities, including paid and personalised training to help you grow.
• 
  Free, confidential Employee Assistance Programme 24/7,including counselling and GP services – your wellbeing comes first.
• 
  Employer contributory pension scheme to help secure your future.
• 
  Great maternity, paternity and adoption benefits to support you and your family.
• 
  Exclusive care workers discounts to make everyday life that bit easier.
• 
  Active Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility – because everyone deserves to belong.
• 
  Health and wellbeing initiatives to help you feel your best, inside and out.
• 
  Cycle to Work Scheme to keep you moving and support greener choices.
• 
  Corporate Health Plan to support your physical and mental health.

We proudly embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued!

If you’re ready to use your skills to help others succeed, we’d love to hear from you.

For an informal chat about the role please contact Hannah Leece, Quality Assurance & Compliance Manager via [email protected] or 0113 2739660.

Recruitment is ongoing, and we’re reviewing applications as they come in. To give yourself the best chance, we recommend applying as early – we may close the advert at any time if we find the right candidate or receive a high volume of strong applications.

Good Luck – we can’t wait to meet you!

• You’re welcome to use AI tools to support your application, but make sure your final submission reflects your own voice, experience and strengths.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.