Facilities Support technician Full Time NEW

SHIFT PATTERN: Monday to Friday, 40 hours per week

SALARY: £35,000 per annum

Key Responsibilities

Project Management & Minor Works:

• Support the ABM Site Supervisor in the end-to-end delivery of site improvement projects and minor works
• Define project scopes, programmes, and delivery timelines to ensure works are completed with minimal disruption to client production and business operations
• Assist in preparing quotations for labour, materials, and subcontractor works, ensuring transparency, cost-effectiveness, and value for money
• Coordinate internal teams and contractors to deliver projects safely, on time, and within budget

Technical Asset & Maintenance Strategy:

• Support the response to site facilities production and safety issues, assisting with troubleshooting and resolution of critical asset failures
• Carry out fault finding on building services systems including HVAC, AHUs, electrical distribution, compressed air systems, pumps, lighting, and associated plant
• Drive planned maintenance standards in line with SFG20 principles to support compliance and maximise asset life expectancy
• Develop and maintain critical spare parts stock to minimise Mean Time to Repair (MTTR) for key infrastructure

Energy & Systems Management:

• Monitor and optimise Building Energy Management Systems (BEMS) and Energy Management Systems (EMS)
• Identify opportunities to improve energy performance, reduce waste, and support sustainability objectives
• Use monitoring platforms and trend data to improve system efficiency and site performance

Contractor & Health & Safety Management:

• Manage specialist subcontractors attending site for maintenance, repairs, inspections, and projects
• Ensure Permits to Work, Risk Assessments, and Method Statements (RAMS) are reviewed, approved, and adhered to
• Ensure all works are undertaken in accordance with client H&S standards, site procedures, and statutory requirements
• Carry out site safety inspections, audits, and toolbox talks to maintain a strong safety culture

Stakeholder Engagement & Reporting:

• Provide regular updates to management and client stakeholders regarding asset condition, project progress, maintenance performance, and costs
• Maintain accurate records through MRI CAFM and other reporting platforms
• Attend operational meetings to align FM activities with production schedules and business priorities

Skills And Experience

Essential Criteria:

• HNC/HND, Degree, recognised trade qualification, or equivalent experience in Electrical, Mechanical, or Building Services Engineering
• Experience maintaining and fault finding on HVAC, electrical, mechanical, and building services assets
• Knowledge of statutory compliance and planned maintenance regimes
• Experience managing subcontractors and controlling safe systems of work
• Experience using CAFM systems such as MRI CAFM
• Experience using BEMS platforms such as Trend IQ Vision or similar
• Commercial awareness with the ability to estimate labour and material costs
• Strong IT skills including Microsoft Office and Google Workspace
• Ability to read and interpret technical drawings, schematics, and manuals
• UK Driving Licence

Desired Skills:

• Experience using eSight or similar energy monitoring software
• Knowledge of FMEA, Kaizen, 8D, or other structured problem-solving methodologies
• Strong attention to detail and ability to follow safety protocols
• Excellent organisational and planning skills
• Ability to work flexible hours, including weekends and evenings, as required

Attitude / Motivation:

• Confident decision maker under pressure
• Flexible, reliable, responsible, and calm in a crisis
• Positive and supportive of organisational change
• Professional and client-focused attitude
• Motivated by continuous improvement and business growth
• A willing team player
• Ability to work on own initiative
• Committed to ongoing professional development
• Willing to undergo, and provide, training/coaching in line with organisational philosophy