Log In
Sign Up
Full job description
We’re opening an exciting new Ziggicig store in Newry—our first click-and-collect location—and we’re looking for a motivated, customer-focused team member to join us.
This is not your typical retail role. You’ll combine in-store customer service with hands-on involvement in our online operations, helping us deliver a seamless experience both in-store and online. Your standing working schedule will be Monday to Friday, 9am to 6pm.
At Ziggicig, we’re passionate about helping people switch from smoking to vaping—improving their health and saving them money—while delivering outstanding service.
What You’ll Be Doing
In-Store Customer Service
- Deliver friendly, professional advice to customers
- Help customers find the right products for their needs
- Maintain store standards, displays, and cleanliness
- Handle transactions (training provided)
Online Orders & Click & Collect
- Pick, pack, and dispatch online orders
- Manage click-and-collect orders in-store
- Ensure orders are accurate and sent on time
- Assist with customer queries (orders, deliveries, returns)
E-Commerce Support
- Use systems to process and track orders
- Support stock control and product updates
- Assist with basic sales tracking and product performance
- Help improve processes and customer experience
What We’re Looking For
- Friendly, outgoing, and approachable
- Strong customer service and communication skills
- Reliable, organised, and detail-focused
- Comfortable learning new systems and technology
- Able to work independently and as part of a team
No vaping or e-commerce experience needed – full training provided. Applicants must be over 18 to apply.
Why Work With Us?
- 20-50% staff discount + extra discounts on new products
- Supportive team environment
- Ongoing training and development
- Real opportunities to progress as we grow
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Work Location: In person
