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The Office Concierge Coordinator is responsible for providing first class visitor and customer experience to D&B Office, focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy.
This role handles daily reception, operational and administrative activities of D&B office, including office administration and being the first point of contact for all safety and security enquiries.
Key Responsibilities
- Act as Office workplace representative & customer point of contact.
- Provide reception services, welcome guests and visitors, providing support managing their enquiries in a professional and courteous manner
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
- Facilities administration on supplier contracts, procurement process and invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters.
- Coordinate maintenance and cleaning works, contractors and landlord.
- Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office.
- Be the first point of contact for employees with queries about their workspace or office supplies.
Key Requirements
- At least 2 years’ professional experience operating in and providing support in a fast paced office environment or in hospitality industry.
- Highly organized and detail-oriented, with a knack for managing a variety of admin tasks efficiently.
- Ability to be adaptable to assist in different urgent situations that arise for department.
- Excellent customer service, planning, organizational and interpersonal skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite skills
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
- Paddington, London based role – 5 days in office.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
