The AI-powered OS for beauty, wellness and self-care About FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Talent Specialist📍 London | Full-time | On-site (5 days/week)đź’° ÂŁ40k base + Commission (ÂŁ45-55k total) – Depending on performance and can be exceeded.👥 Team: People & TalentAbout The RoleAs a Talent Acquisition Specialist, you’ll play a key role in helping us attract, engage, and hire top talent across the business. Working closely with our Global Head of Talent, Senior Talent Partners, and hiring managers, you’ll support and deliver a seamless, high-quality hiring experience from start to finish. From finding and engaging great candidates to running interview processes and closing hires, you’ll play a key role in building the teams that drive our growth.This is an exciting opportunity for someone early in their recruitment career who thrives in a fast-paced, high-growth environment. You’ll be hands-on, proactive, and trusted with real ownership from day one.What You’ll Be DoingPartner with Talent Partners and hiring managers to support end-to-end hiring processesSource and engage high-quality candidates across technical and non-technical roles globallyCraft personalised outreach to attract and convert passive talentScreen applications, conduct initial calls, and assess candidate suitabilityCoordinate interviews across multiple time zones and stakeholdersMaintain accurate data in our ATS and support scheduling and recruitment operationsContribute to broader Talent initiatives, including employer branding, candidate experience, and hiring eventsWhat We’re Looking For1–2 years’ experience in recruitment (agency or in-house), ideally in a fast-paced environmentStrong sourcing capability and confidence building candidate pipelines across different functionsExperience coordinating interviews and managing complex scheduling across global teamsFamiliarity with ATS platforms Nice to HaveExperience hiring internationallyExposure to high-growth startups or product-led tech companiesExperience recruiting across both technical and commercial rolesMindset & AttributesYou continuously optimise, looking for ways to do things better, smarter and fasterLean into AI, using it to make you more efficientYou take ownership and move things forward at pace You stay organised and keep a high bar even when things are busyYou’re calm under pressure and comfortable adapting when priorities shiftYou’re collaborative, low ego, and enjoy being part of a fun teamYou’re curious and driven to grow What We Can Offer YouEarn What You Deliver: A market leading incentive scheme with bonuses paid per hire. High performance is rewarded, not cappedOwn Your Impact: Real ownership from day one. You’ll run your own hiring processes and directly influence how we scaleGrow Fast: Clear and intentional career progression with real opportunities to step into more senior roles as we scaleLearn from the Best: Work alongside a high-performing talent team with experience from Google, Meta, Amazon, Uber and moreThink Globally: Exposure to hiring across multiple markets, functions and levels, building a skillset that sets you apartTravel & Connect:Opportunities for international travel and time spent with our teams across global officesWork in a Space You’ll Love: A state of the art London office built for collaboration, energy and being together in personEnjoy the Ride: A social, driven environment with Friday drinks and the occasional karaoke session at the barHigh Performance Culture: We move quickly, raise the bar, and recognise people who deliverInterview ProcessScreening Call (30 mins) – Video-call with a member from the Talent TeamSkills Interview (45 mins) – Video-call with our Global Head of TalentFinal Stage (60 mins, in-person) – Meet the wider People & Talent team and present a short taskWe aim to complete the interview process and provide feedback within two weeks.Every application is reviewed manually by our Talent Team. While we strive to assess applications within 7 days, the high volume of interest from talented candidates may occasionally extend this timeline.Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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