Receptionist Full Time

Company Description

Aesthetics of Essex Ltd provides a wide range of advanced non-surgical aesthetic treatments and skincare services. We are dedicated to helping clients achieve their beauty and wellness goals in a professional and welcoming environment. Our team of skilled professionals ensures a high standard of care and exceptional customer experiences. Located in Upminster, we pride ourselves on delivering personalized service tailored to individual needs.

Role Description

This is a full-time, on-site Receptionist role based in Upminster. The Receptionist will be responsible for managing front desk operations, welcoming clients, handling appointments, and ensuring smooth communication between customers and staff. Day-to-day tasks include answering phone calls, scheduling consultations, maintaining records, and providing outstanding customer service to create a positive and inviting experience for all visitors.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties, such as answering inquiries and managing appointments.
• Strong Clerical Skills, including data entry, record-keeping, and ensuring an organized workspace.
• Excellent Communication and interpersonal skills to effectively interact with clients and team members.
• Customer Service experience with the ability to ensure client satisfaction and address inquiries professionally.
• Attention to detail, time management skills, and the ability to remain calm under pressure.
• Experience in aesthetics, beauty, or wellness industries is a plus.
• Proficiency with office software and scheduling systems is advantageous.