We are seeking someone who works well as part of a team, demonstrates flexibility, and is willing to learn and develop within the role. In return, comprehensive training and ongoing support will be provided to help you succeed.
You will have excellent communication and interpersonal skills, with the ability to provide a high standard of customer service to patients, clinicians, and colleagues. Experience of handling telephone enquiries, working with patient information, and maintaining confidentiality is essential.
The role requires the ability to prioritise workloads, work to deadlines, and meet key performance indicators while maintaining accuracy and attention to detail. You should be comfortable working with multiple IT systems and be adaptable to working across both callcentre and backoffice administrative settings.
We are looking for a teamfocused individual who demonstrates flexibility and a willingness to learn and develop within the role.
Please note, this vacancy may close early if a high volume of applications is received, so we encourage you to apply as soon as possible.
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