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We are looking for an Order Operations & Compliance Analyst to ensure accurate and timely entry of customer orders, supporting revenue flow and reducing errors through high‑quality processing.
What we offer
- Competitive Salary: Reflecting your skills and experience
- Generous Leave: 25 days annual leave (pro-rated in hours)
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
- Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
What You’ll Do
- Accurately enter and process customer orders in ERP/CRM systems
- Validate pricing, customer details, and required documentation
- Perform quality checks to ensure orders are complete and correct
- Manage turnaround times and prioritise urgent requests
- Liaise with Sales and stakeholders to resolve queries
- Correct errors and support rework where required
- Ensure compliance with company policies and documentation standards
What We’re Looking For
- Strong attention to detail
- Experience in order processing, billing, or similar workflows
- Familiarity with ERP/CRM systems (e.g. SAP, Oracle, Salesforce)
- Good communication and coordination skills
- Ability to work in a fast‑paced, deadline‑driven environment
