Litigation Handler Full Time NEW

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview

Are you ready to take on a challenging and rewarding role in litigation? Join Strata Solicitors, Gallagher Bassett’s in-house law firm, as a Litigation Handler/Defendant Litigator, where you’ll manage your own caseload of litigated Defendant motor claims for our self-insured corporate and insurer clients.

Based in Tamworth, with occasional travel to Northampton, this role offers an exciting opportunity to work on a variety of claims, including RTA, credit hire, and small track claims. You’ll play a key role in delivering exceptional client outcomes, leveraging your expertise in litigation and claims handling to achieve the best results.

At Strata Solicitors, we are committed to helping you grow. Whether you’re an experienced litigator or looking to take the next step in your career, we provide the tools, training, and support you need to succeed.

How you’ll make an impact

In this role, you’ll manage a caseload of litigated Defendant motor claims from issue to trial, ensuring compliance with client service level agreements and key performance indicators. Your responsibilities will include:

• Defending litigated motor claims on behalf of large corporates, including RTA, credit hire, and small track claims.
• Assessing liability and setting and maintaining reserves in line with client service level agreements.
• Investigating the merits of third-party claims and negotiating settlements via telephone and correspondence with third parties, insurers, and solicitors.
• Valuing credit hire claims and applying the Civil Procedure Rules and relevant Authorities to achieve the best client outcomes.
• Ensuring full compliance with office protocols, client service level agreements, and financial regulations.
• Maintaining 100% data integrity compliance on the office case management system for all handled claims.
• Supporting the litigation team to achieve and maintain compliance with all office protocols and client expectations.
• Delegating and supervising appropriate tasks to Claims Administration Assistants.

About You

Here’s what you’ll bring to the role:

Essential:

• A Law degree and LPC qualification.
• Demonstrable self-motivation and initiative.
• The ability to work independently within a defined structure and collaborate effectively with peers and managers.
• Clear and professional communication skills.
• Eligible to work in the UK.

Desirable:

• Experience in handling personal injury claims.
• Experience in RTA, credit hire, and litigation.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your applicat