Manager, Business Operations Full Time NEW

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Role Overview:

We are seeking an experienced Manager – Business Operations to oversee end-to-end operational processes across order management, reporting, and logistics coordination. This role is critical in ensuring operational efficiency, accuracy, and scalability while working closely with cross-functional teams across Sales, Finance, Logistics, and Customer Success.

Key Responsibilities:

Order Lifecycle Management

• Manage the full lifecycle of customer orders, ensuring timely and accurate execution
• Maintain high data integrity across Salesforce and ERP systems

3PL & Logistics Coordination

• Manage relationships with third-party logistics (3PL) partners
• Ensure efficient warehousing, shipping, and delivery operations

Process Optimisation

• Identify process gaps and implement improvements
• Drive automation initiatives and best practices

Cross-Functional Collaboration

• Partner with Sales, Finance, Logistics, and Customer Success teams
• Act as an escalation point for operational issues

Skills And Experience

• Minimum 10 years’ experience in business operations, order management, logistics, or quote-to-cash functions
• Proficiency in Salesforce, ERP systems (e.g. NetSuite), and MIS reporting tools
• Proven knowledge of quote-to-cash processes (CPQ, billing, revenue flow)
• Strong understanding of end-to-end order lifecycle management
• Strong experience in 3PL operations and vendor management
• Demonstrated ability in vendor negotiation and performance management
• Track record of process improvement and automation initiatives
• Strong stakeholder management and ability to collaborate across functions
• Excellent problem-solving skills in real operational environments

How We Will Assess You

We will be particularly evaluating:

• Depth of understanding of Salesforce, order-to-cash processes and operational workflows
• Strength in data-driven decision making and MIS reporting
• Demonstrated experience of driving efficiency and automation
• Quality and ownership of real-life examples shared
• Ability to quantify business impact and communicate clearly
• Effectiveness in cross-functional collaboration and stakeholder management
• Customer handling experience (added advantage)

Preferred Qualifications

• Experience in international operations and multi-country logistics
• Strong problem-solving and negotiation skills
• Bachelor’s degree in Business, Operations, Supply Chain, or a related discipline

What We Offer

• Opportunity to join a high-growth global technology company
• Exposure to international markets and cross-functional teams
• A dynamic environment with scope to shape and improve operational processes
• We have a hybrid working philosophy, minimum 3 days in office

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company’s needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only – Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission’s job scams website.