EA to Property Director Full Time

Location: Hybrid/74 King Edward St, Macclesfield SK10 1AT

Working Hours: Monday – Friday, 0900 – 1730

Salary: Competitive

Contract: Full time – 12 Month FTC

About Us

Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.

Benefits

• Hybrid Working
• Complimentary fruit in the office
• Birthday leave
• Exclusive staff events
• Westfield Health cashback plan, inclusive of surgical options
• Payday Butties (available in the office)
• 25 days of annual leave, with the opportunity to purchase additional holiday days
• Company-wide closure during the Christmas period

Role purpose

To provide comprehensive administrative and general assistance and support to the Property Director and the Property Team.

Main duties

• Provide executive support and diary management to the Property Director, including scheduling meetings, appointments and handling all related arrangements and administration.
• Act as a key point of contact/gatekeeper for the Property Director, managing incoming calls, post and emails promptly and appropriately, and responding on the Director’s behalf where required.
• Build strong working relationships with other PAs and EAs across the business to coordinate diaries, align priorities, share information and ensure seamless support.
• Provide day-to-day administrative support to the wider Property Team as required.
• Support the Property Director in keeping the Property Team and sub-teams running smoothly, helping ensure procedures are followed and that operational/financial reports are prepared, reviewed and submitted accurately and on time.
• Organise travel and accommodation for the Property Director.
• Prepare documentation, collate reports and compile correspondence for the Property Director, ensuring information is clear, accurate and ready in advance of meetings.
• Assist in administering the company complaints process, ensuring complaints are logged, responded to within agreed timescales, and escalated in line with procedure.
• Maintain effective data management, filing and document control systems.
• Coordinate meetings, produce and circulate minutes/actions, and proactively follow up to ensure actions are completed.
• Liaise efficiently with internal departments and with property/development teams to keep work moving and communication clear.
• Maintain and review central trackers/spreadsheets, issue updates and reminders, and escalate risks, issues or concerns to the Property Director early.
• Carry out research and support project work as required.
• Liaise professionally and proactively with clients, customers and stakeholders as a representative of the Property Director and an ambassador for the business, ensuring high standards of customer service, compliance and presentation.
• Maintain a professional, positive and approachable manner with both external contacts and internal teams; be confident, firm and tactful when needed in the Property Director’s absence.
• Work under your own initiative, proactively identifying tasks, anticipating needs, taking ownership of work, and driving it through to completion without needing close supervision.
• Undertake other duties as required to support the success of the Property Director and Property Team.

What We Ask From You

• Minimum of 12 months’ experience supporting senior executives in a similar role
• Customer service experience
• Experience of managing a busy and demanding workload
• Microsoft Office and Microsoft SharePoint, basic
• Exhibit confidentiality, discretion and diplomacy
• Meticulous attention to detail
• Eloquent written and verbal communication skills
• Ability to multitask and prioritise a busy workload
• Capable of working on own initiative and managing own workload effectively, and as part of a team
• Capable of formatting and presenting information to high standards
• Effective time management
• Strong organisational skills
• Professional and firm when required

For further details about this position or to gain deeper insights into Premier Estates, please visit our website . To contact us or make inquiries, please reach out to our recruitment team on 020 4604 3121 quoting the reference number .

All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.