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Manchester ArndaleSpecsavers. A household name and a Highstreet staple. And you could be part of the team. As a Clinic Coordinator at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day.The Clinic co-ordinator is the backbone of the shop floor, allowing the flow of customers to run smoothly and supporting the clinical team by providing excellent customer communication outside of the test roomAs you will be the first point of contact for each and every person that enters the store, your role is absolutely pivotal in how we are perceived by our customersOur store Based in Manchester Arndale, our store has great progression opportunities!The role in a nutshell Ensures that the clinic provides a warm welcome for every customer Drives the walk in clinic and OCT take up Develop and train colleaguesAssist the reception department duties whilst maintaining the best customer serviceEnsures the store achieves the KPI’s and targets set What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: up to £29,000 depending on experience plus an instore bonus 40 hours per week, to include weekend workingWe will auto-enroll you into the pension scheme with an employer contribution when you contribute tooSpecsavers Perks – a portal to a world of great everyday discounts and savingsWeCare – our employee support service to help you and your immediate family when you need it mostComplimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your familyEnjoy an additional paid day off on your birthday to celebrate you!Enhanced family leave and company sick payFind out moreIf you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in a similar roleExperience in optics or Audiology business Checked all the boxes? Now’s the perfect time to apply!
