Client Lead Full Time NEW

Job Summary:

Healio Strategic Solutions is seeking a dynamic and experienced Client Lead to oversee a wide range of program development from concept through completion. The Client Lead will play a key role in delivering successful and varied programs, including digital, print, and live formats. This position involves managing multiple projects, client relationships, and ensuring high-quality execution across all stages of program development.

Essential Duties and Responsibilities:

• Lead and execute diverse programs across digital, print, and live formats, ensuring successful delivery from initial concept through to completion.
• Manage and prioritize multiple concurrent projects, ensuring deadlines and departmental needs are met efficiently.
• Collaborate with external clients to define program goals and objectives, providing regular updates and managing client expectations throughout the process.
• Coordinate and adjust production schedules to accommodate shifting deadlines and changes in scope, keeping both clients and internal teams informed of any potential delays.
• Facilitate and participate in client and internal meetings, ensuring seamless communication and collaboration.
• Oversee the Medical, Legal, and Regulatory (MLR) submission process for all programs, ensuring compliance and timely approvals.
• Maintain clear, professional, and regular communication with both internal teams and clients, ensuring smooth project progression.
• Handle the coordination and reporting for digital programs, including aggregate and physician-level data.
• Utilize video capture technology for recording interviews, webinars, and other content for assigned programs.
• Conduct research on relevant topics to ensure high-quality content for assigned programs.
• Ensure adherence to department Standard Operating Procedures (SOPs) to maintain consistency and quality.
• Work closely with Marketing and Design teams to execute cohesive marketing campaigns that align with program objectives.
• Manage program budgets, ensuring projects stay within financial parameters while meeting client expectations.
• Foster strong, ongoing relationships with clients, stakeholders, and internal staff to ensure continued collaboration and success.
• Collaborate with the Delivery Team to ensure programs are progressing as planned and contractual guarantees are met.
• Stay informed on the latest healthcare industry trends to ensure programs are innovative and relevant.
• Occasional travel is required for client meetings or events.

Minimum Qualifications:

• Bachelor’s degree in English, Communications, or a related field.
• At least 2 years of experience in project or account management, with a proven track record of managing diverse programs.
• Strong communication, organizational, and multitasking skills.
• Proficiency in Microsoft Office; familiarity with Smartsheet is a plus.
• Ability to manage multiple stakeholders and competing priorities in a fast-paced environment.

Some travel is required, including air travel and walking/standing at conferences. This is an exciting opportunity for someone who thrives in a fast-paced, varied environment and is passionate about delivering successful programs in the healthcare industry.

The annual base salary for this position is $65,000-$70,000. Placement within this range is determined by a variety of factors, including but not limited to, knowledge, skills, education, years and level of experience, and equity with internal team members. If you are interested in a similar position outside of this range, please submit your resume with the code ‘WGJOBS’, as we often fill similar positions.

Employees living within a 50-mile radius will be scheduled to work two days in our Thorofare, NJ location.

Employees are eligible to enroll in our health insurance package, which includes medical, pharmacy, dental and an FSA plan. Life insurance and 401k are also available, as is a generous Paid Time Off (PTO) plan, paid holidays, and a flexible work schedule.

Applications will no longer be accepted after April 1, 2026.