Family Stories Coordinator Full Time NEW

Application Deadline: 28 May 2026

Department: Marketing & Communications

Location: Great Ormond Street Hospital Children’s Charity

Compensation: £34,729 / year

Description

Do you have a passion for powerful storytelling that creates real emotional impact, alongside strong systems management and administrative skills?

Are you looking for a hands-on role where you can learn and develop within an award-winning communications team, supported by experienced and passionate storytelling professionals?

Would you love the chance to work for one of the UK’s most recognised and well-loved national charities?

If that sounds like you, this could be the perfect role.

Salary

The salary for this position is £34,729 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

As Family Stories Coordinator, you will play a vital role in helping GOSH Charity’s Family Stories team share the unique lived experience and voices of families at GOSH.

Your key responsibilities will include:

• Helping to chaperone families and support with securing consent for storytelling, photo or filming opportunities.
• Arranging interviews with families to gather updates on their stories.
• Leading the coordination of the team’s reconsenting process, including overseeing monthly reports and contacting families when their consent is soon to lapse to see if they are happy to continue sharing their story with the charity.
• Leading on the uploading of family content to our family story library ResourceSpace, including consent forms, written stories, images (both professional and those shared by families), ensuring consistency in how these are saved and documented, and GDPR compliance.
• Supporting the roll out of our family stewardship strategy including managing invitations and treat offers to families.
• Coordinating team briefing processes and inbox management.

Skills, Knowledge and Expertise

• Exceptional communications skills, both written and verbal.
• Strong relationship building skills.
• Proven experience in database management and administration, and Office IT skills for a range of programmes and systems.
• A self-starter with the ability to manage different priorities and work to deadlines.
• A demonstrable interest in storytelling and communications.

About The team

The Family Stories team is one of the functions of Communications alongside external comms, social media, celebrity and influencer relations, and internal comms. It sits within the charity’s Marketing and Communications Directorate.

This supportive and expert team shares stories of GOSH families whose lived experience help the public, and our donors, supporters and partners understand how urgently the charity needs support and the difference that donations can make.

You’ll be part of a team that is caring, creative and committed to making a meaningful difference.

Please refer to the full job description below for more information.

How to apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.

Closing Date: 28th May

Benefits

• 30 days annual leave (plus bank holidays)
• A flexible approach to working arrangements.
• Access to our enhanced pension scheme
• Life assurance
• Access to various health and wellbeing schemes, including the employee assistance programme.