Technical Program Manager – VP Full Time NEW

We are seeking a highly skilled and motivated Technical Program Manager to lead complex, cross-functional technology programs. They will be responsible for driving the successful delivery of large-scale software development projects from conception to launch, adhering to our core Agile principles. This role requires a unique blend of technical expertise, strategic thinking, and exceptional leadership to manage stakeholder expectations, mitigate risks, and ensure programs are delivered on time, within budget, and to the highest quality standards. The ideal candidate is a master of Agile methodologies and is passionate about building a culture of continuous improvement and collaboration.

Responsibilities:

• Agile Program Leadership:
• Lead and facilitate Agile ceremonies, including program increment (PI) planning, sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple development teams.
• Champion and enforce Agile best practices, ensuring the team follows a philosophy of iterative development, continuous feedback, and keeping a human in the loop.
• Work with Product Managers to define program scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Technical Execution and Strategy:
• Develop and manage a comprehensive program plan, including timelines, milestones, dependencies, and critical paths for complex technical projects.
• Engage with technical teams, including architects and senior engineers, to ensure solutions are scalable, secure, and align with the organization’s technical strategy.
• Facilitate technical discussions, helping to resolve architectural disagreements and drive technical decision-making.
• Risk and Dependency Management:
• Proactively identify, track, and mitigate program risks, issues, and dependencies. Develop and implement effective mitigation and contingency plans.
• Manage dependencies between multiple project teams, ensuring seamless integration and coordination of work.
• Stakeholder Communication and Reporting:
• Serve as the primary point of contact for program status, communicating effectively with stakeholders at all levels, from individual contributors to executive leadership.
• Develop and maintain program-level dashboards and reports to provide transparency on progress, risks, and overall program health.
• Build and maintain strong relationships with product management, engineering, quality assurance, and other cross-functional teams.
• Continuous Improvement:
• Drive a culture of continuous improvement by analyzing program metrics, identifying opportunities for process enhancement, and leading initiatives to increase team velocity and productivity.
• Leverage insights from tools and frameworks like Citi Squad to enhance review quality and automate operational processes.

Qualifications:

• 7+ years of experience in a technical lead, software development, or related role.
• 5+ years of experience managing large-scale, cross-functional technical projects in an Agile environment.
• Proven expertise in Agile and Scrum methodologies (or other scaled agile frameworks).
• Strong understanding of the software development lifecycle (SDLC), from requirements gathering to deployment and maintenance.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and align teams and stakeholders without direct authority.
• Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate new ideas with technical teams.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree
• Experience with project management tools such as Jira, Confluence, or similar.
• Professional certifications such as Certified ScrumMaster (CSM) or SAFe Agilist.
• Experience working with cloud technologies (e.g., AWS, Azure, GCP) and modern software architecture patterns (e.g., microservices, APIs).
• Familiarity with DevOps practices and CI/CD pipelines.
• Experience in the financial services industry.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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