Service Advisor | Aftersales Advisor Full Time NEW

Salary: OTE UPTO £35,000

Hours of work: Monday to Friday 08:30-17:30, 1 in 3 Saturday mornings

Are you a proactive, customer-focused professional with a passion for the automotive industry? Holdcroft Motor Group is looking for a talented Service Advisor to join our team. If you have a knack for building relationships and a drive to provide outstanding service, this is a great opportunity to join a busy and successful dealership.

What You’ll Get In Return

Competitive Earnings: A competitive salary, plus a commission and bonus scheme that rewards your hard work and sales achievements.

Work-Life Balance: Enjoy a stable work week, Monday to Friday, 8:00am to 5:30pm, with Saturdays on a rota.

Added Perks: A colleague referral bonus scheme (up to £1,000), employee discounts, an employee assistance programme.

As a Service Advisor, you’ll be the face of our service department, ensuring every customer has a smooth and excellent journey.

Your responsibilities will include:

• Maximising Service Sales: Use your exceptional communication skills to confidently upsell additional products, services, and repair work.
• Customer Support: Deliver product knowledge and support to our valued customers, ensuring their needs are met with a high degree of care.
• System Management: Ensure all systems and documentation are completed with high accuracy, maintaining a well-organised workflow.

We are seeking a candidate with a strong customer-first mindset and a passion for cars:

• Automotive Experience: Knowledge and experience within the automotive industry is essential.
• Customer-Facing Skills: Proven experience in a busy customer-facing role.
• IT Literate: The ability to use various company systems with confidence.
• Team Player: A willingness to support your team during busy and challenging periods.
• Organisational Skills: The ability to manage your workload efficiently and with excellent attention to detail.

If you are a proactive and customer-focused professional ready for a new challenge, please apply now!

We would love to hear from you.