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To provide an efficient, effective, confidential administrative service. The post holder will be expected to work on their own, using their own initiative within the guidelines set by Northamptonshire Healthcare NHS Foundation Trust.This role requires an enthusiastic individual with high level organisational skills, excellent communication skills and the ability to work as part of a team. Experience of working in a busy environment, a confident and pleasant telephone manner is essential.Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK without any breaks for a minimum of 3 years prior to this application and be able to evidence your years of residency. Please note without sufficient evidence your application may not progress. Provide an efficient administrative support service to the department.Be proficient in the use of IT systems including: Microsoft Office – Excel, Outlook, Word, Database & internal systems including, departmental information systems.Produce high quality reports within agreed deadlines as required.Other administrative duties as required include message management, opening and distributing mail, dealing with telephone calls and enquiries, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing as well as general administration support services to the department.To deal with requests and enquiries and forward them to the relevant team member.To arrange meetings or interviews, booking venues, preparing agenda/attendance lists.To support the registering of patients with GP practices as part of release planning for prisoners.Liaise with the wider healthcare team and reconnect team in relation to GP Practice information to support the team to maximise attendance.To have a working knowledge of departmental procedures.To order equipment, stationery, sundries as required.To work effectively both independently and as a team member.To work within all Health & Safety guidelines and policies.Responsible for own Mandatory Training requirements.To cover other admin roles within the team as & when required.NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.For further details / informal visits contact: Name: Joanne Simpson Job title: Assistant Practice Manager Email address: joanne.simpson@nhft.nhs.uk Telephone number: 01158724422Siobhan.Walsh@nhft.nhs.uk0115 8724127
