Contract Type: Permanent – 40 hours
Location: Ryton
Shift: Days / Mon – Fri
Join the UK’s premier parcel delivery company
What You’ll Do
Oversee and supervise processes and procedures within the Sort Centre daily
Manage and lead a large team, ensuring performance and efficiencies are in place and are maintained daily
Communicate effectively and involve team in quality improvement groups to drive efficiencies
Daily financial activities required for office performance, budgets and manpower planning requirements
Ensure all quality checks are carried out in line with company process and procedures
Adopt a professional and courteous manner at all times when dealing with staff, customers and visitors
Maintain good housekeeping in line with H&S controls
Ensure all reports are emailed to relevant parties daily
Ensure all administrative roles are carried out and files are kept tidy and up to date
Support the International operation and cover relevant duties
Key Role Responsibilities
Ensure manpower planning is managed in line with forecast and daily arrivals
Ensure appropriate equipment is maintained and any issues are reported using the correct processed in line with company policy
Collect all evidence of non-compliance in line with RM guidelines and report it to the Sort Centre Manager as well as follow the DQR process
Ensure correct Operating Methods and Practices are in place and are supervised.
Comply with all Health & Safety policies and procedures as stated in the employee handbook/displayed at the location and in accordance of Company SOMs
Cover and manage remedial charges process daily to ensure charges are raised and documentation is forwarded to the correct departments for invoicing
Carry out duties as requested by SC Manager in line with Business needs
Identify training
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