Snr Solution Advisor – Retail Full Time NEW

We are seeking a Sr Solution Advisor to join our Supply Chain Advisory team. The Sr Solution Advisor will be responsible for leading and delivering customer-focused, cost-effective, and innovative supply chain solutions. This role will play a critical part in driving customer satisfaction and success by providing high-value strategic guidance, subject matter expertise, and tailored solutions that address each customer’s business needs.

What You’ll Do

• Develop, articulate, and deliver customer-centric supply chain solutions, ensuring alignment to business objectives and measurable outcomes.
• Provide deep subject matter expertise across key supply chain domains, including planning, execution, and emerging technologies.
• Lead customer engagements, including discovery, design, blueprinting, and solution validation sessions, ensuring customer clarity and confidence.
• Service as a trusted advisor in process transformation discussions, guiding customers through workflows, reference architectures, and design authority governance.
• Deliver compelling Blue Yonder demos that incorporate customer data, business stories, and differentiation messaging.
• Connect configuration decisions to operational and financial impacts, shaping solution direction and adoption strategy.
• Collaborate closely with sales, marketing, consulting, and product teams to drive customer adoption, retention, and value realization.
• Maintain deep knowledge of Blue Yonder’s products and services, as well as industry trends and competitive landscape; position Blue Yonder as a market leader.
• Develop and maintain strong, long-lasting customer relationships by consistently exceeding expectations and delivering high-impact guidance.
• Identify and recommend opportunities for customer expansion and upsell.

Key Skills

• Ability to deliver Blue Yonder demo using business stories, business impact, and differentiation; can support tag changes and data uploads to support customer demos.
• Demonstrates in-depth solution functionality across one or many solutions; can tailor use cases to client priorities.
• Skilled at connecting configuration decisions to operational and financial outcomes.
• Maintains competitive differentiation knowledge and can effectively position Blue Yonder as a market leader.
• Know how to deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customization options, and project lifecycle (discovery and design to go-live and post-deployment support).
• Ability to lead a blueprinting exercise.
• Understands technical architecture, APIs, and integration strategy within the broader enterprise ecosystem.
• Ability to align data flows, interoperability, and system design to ensure scalability.
• Skilled in linking technology design to business KPIs.
• Serves as a trusted advisor in process transformation discussions; guides customers through workflows, ensures alignment to reference architectures, and supports design authority governance during implementations.

What We Are Looking For

• Bachelor’s degree in Supply Chain, Business, Engineering or related field.
• Experience in a customer-facing supply chain solution advisor or consultative sales role.
• Strong understanding of supply chain management principles and technologies across retail solutions.
• Proven track record of developing and delivering customer-centric solutions that drive measurable impact.
• Excellent communication, interpersonal and presentation skills, with ability to influence both technical and executive audiences.
• Ability to think creatively, strategize, and execute in a fast-paced and dynamic environment.
• Strong customer focus and commitment to exceeding customer expectations.
• Experience with Blue Yonder’s products and solutions strongly preferred.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.