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All the detailsWork Pattern:Sunday 13:15 – 18:30Monday 14:00 – 22:00Saturday 14:00 – 22:00Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.Purpose of the Shift Lead role:To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague ManagerCoordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague ManagerLead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store openingAllocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented storePlay their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the storeSupport Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleaguesSupport nearby stores if operationally requiredResponsible for being a key holder and answering call outs as requiredResponsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
