Service Administrator – VW Commercials Cleckheaton Full Time

Salary: Competitive

Location:  Cleckheaton, West Yorkshire

Ready to bring your organisational talent to a team. We’re looking for a proactive Service Administrator who thrives in a people-first environment. you’ll play a key part in keeping our services running smoothly.

Your day-to-day will include: 

• Deliver customer experiences that exceed expectations, guided by clear Brand and JCT600 quality measures.
• Take ownership of daily service booking approvals, helping ensure a smooth and efficient workflow.
• Collaborate with the Parts Departmentto confirm parts availability for all scheduled bookings.
• Help keep customers movingbymaintainingaccurateupdates of the C2/loan vehicle fleet.
• Take pride in precision, achieving 100% accuracy in all administrative activities.
• Communicate professionally and confidentlyvia phone and email,representingJCT600 with clarity and care.

What We’re Looking For

• Previousexperience inanautomotive customer support role. (preferable)
• Strong communicationand organisational skills.
• Ability to multitask and manage workload efficiently in a busy environment

What We Offer

• Comprehensive package
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Read More About Our Employee Benefits – JCT600 

Why JCT600?

• We’ve spent over 75 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

How To Apply

At JCT600, you’re always a name, never a number. Ready to drive your career forward?

Click “Apply Now” and upload your CV.

Looking for future roles? Submit your CV directly here and join our talent pool.

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.