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Senior Billing Analyst
Permanent | Full Time | Hybrid Working | Glasgow
Minimum 2 days per week in the office
An established international law firm is seeking a Senior Billing Analyst to join its Glasgow‑based finance team. This is an excellent opportunity for an experienced legal billing professional to step into a visible, value‑adding role within a business that genuinely invests in its people and actively supports long‑term career growth.
The Role
Reporting to the Billing Manager, you will act as a senior technical resource within the billing team, supporting the effective delivery of day‑to‑day billing operations and taking ownership of complex billing activity.
You will be the first point of escalation for non‑routine billing queries, working closely with stakeholders across the firm to ensure accuracy, compliance, and timely outcomes. Alongside core operational responsibilities, you will play a key role in mentoring others, improving processes, and helping to shape a consistent, high‑performing billing function.
Key Responsibilities
- Deliver accurate and timely billing in line with client agreements and firm policies
- Act as escalation point for complex billing matters and stakeholder queries
- Ensure compliance with legal billing standards, controls, and client requirements
- Manage multiple billing deadlines in a fast‑paced environment
- Support the training and development of junior or new team members
- Contribute to continuous improvement initiatives, including process standardisation and system enhancements
- Build strong working relationships with partners, fee‑earners, and finance colleagues
Essential Skills & Experience
- Minimum of two years’ experience working specifically within legal billing (essential)
- Strong understanding of time recording, billing cycles, and legal client billing structures
- Proven ability to manage complex billing scenarios with accuracy and professionalism
- Comfortable working to tight deadlines and balancing competing priorities
- Confident communicator with the ability to engage effectively with senior stakeholders
Desirable Experience
- Experience mentoring, supporting, or informally leading others
- Exposure to process improvement or change initiatives
- Familiarity with legal finance systems such as Elite 3E, Intapp, or iManage
Culture, Development & What’s On Offer
This organisation is known for actively supporting career progression and personal growth, with clear development pathways and a strong internal culture of learning and opportunity. The local site leadership team is highly engaged, with the Head of Site playing an active role in fostering an environment focused on personal development, fulfilment, and collaboration.
In return, you can expect:
- A flexible hybrid working model supporting work‑life balance
- A role with genuine visibility and influence
- Opportunities to get involved in system improvements and automation
- A supportive, inclusive culture within a globally recognised legal firm
- Competitive salary and comprehensive benefits package (location‑dependent)