Review Administrator Full Time

A new full-time role for a Review Administrator is currently available. Based on-site in the heart of Chichester, Sussex.

The opportunity to work for this high-profile, purpose driven organisation. United by a shared commitment to making a real difference.

Joining the team of a nationally recognised and respected healthcare leader. Supporting an expert, multi-disciplinary team of healthcare professionals including clinicians and maternity specialists from across England.

An organisation promoting a culture of openness, learning, and accountability.

ABOUT YOU

Are you a skilled Administrator who enjoys working collaboratively in a review team, completing a full range of administrative tasks on a daily basis?

Are you an Administrator who ensures their tasks are completed to a high level of accuracy?

WHAT YOU WILL BE DOING

As a Review Administrator you’ll be contributing to high-impact work that has the power to shape the future of vital medical care. The role includes:

Clinical Review Activity

Support the Clinical Reviewers to ensure weekly clinical activity is captured by:

• Overall maintenance and management of Excel work plans using secure software applications
• Ensuring the clinical review team members are supported and on boarded appropriately 
• Assisting the clinical review team with any work plans and records related enquiries

Client Management

Ensure that information on the Review databases are accurately stored and maintained by:

• Managing the shared inboxes
• Ensuring that all information contained on databases is kept up to date

Other Stakeholder Management

Support the effective and efficient management of information requests from stakeholders by:

• Ensuring the stakeholder information is maintained and updated as necessary
• Managing the information coming from stakeholders in the mail administration inbox

General Administration

Ensure the smooth running of the office (responsibilities shared by all team members) by:

• Responding appropriately to general telephone enquiries
• Communicating with Venom IT and Ccube as required, regarding IT issues

REQUIREMENTS

Success in the role will require demonstration of the following essential requirements:

• Committed to the effective delivery of a high quality and professional service
• Professional approach to dealing with often difficult healthcare issues and communicating with healthcare professionals and individual members of the public within the wider healthcare system
• Resilient in the face of what can often be upsetting subject matter due to the nature of the Review
• High level of initiative and discretion
• Understanding and effective application of data protection measures
• Copes well in managing a dynamic workload
• Conveys a credible and highly professional image
• Willing to participate in monthly evening meetings and adapt working pattern to meet key objectives

Experience

• Experience of working and delivering to deadlines
• Experience of working directly with multi-professional colleagues via telephone, email and in person

Essential Skills

• Excellent proven verbal and written English communication skills
• Excellent IT skills, with particular knowledge/experience of working with all Microsoft programmes (Strong Excel, Word, Outlook and PowerPoint)
• Ability to work independently, prioritise and manage own workload
• Ability to build effective working relationships across a wide range of colleagues, clients and others
• Attention to detail and very high standards of accuracy (specifically in relation to inputting client information/requirements, preparation of letters, presentations and diary management)

If you are seeking a role within an organisation that make a real difference to people’s lives and you have the high-level administration skills and experience to meet this role, please APPLY NOW