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About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.About Jumeirah Carlton TowerLocated in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.About The JobAn opportunity has arisen for a Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team.The main duties and responsibilities of this role are:Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.About YouStrong communication and interpersonal skillsStrong customer service orientationAbility to tolerate moderate amounts of walkingAbility to work flexible hoursDemonstrates excellent grooming standardsAbout The BenefitsAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Supportive and inclusive work environmentAccess to Learning & Development programmes and clear career pathwaysOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwideHealth care and insurance benefitsCompetitive salary + excellent service chargeExtra holiday for significant Birthdays (21.30.40. etc.)Jumeirah perks website access – discountDry cleaning of uniform or Business attireMeals on duty!
