Replenishment Officer Full Time NEW

Here’s what you’ll do:

Responsible for the end ‑ to ‑ end replenishment of packed products and raw materials, ensuring stock is available to meet production and customer needs. The role manages all day ‑ to ‑ day ordering, inbound scheduling with Transport Planning, and provides clear visibility of stock risks across the business. It also produces all OTIF performance reporting, offering operational insight into inbound supplier performance to support decision ‑ making and service recovery.

Responsibilities & Expertise

• Replenishment
• Own end ‑ to ‑ end ordering of all packed products and raw materials across frozen Fruits, Vegetables, and Herbs from Group and external suppliers.
• Track and manage stock risks, including monitoring shortages, daily shortage lists, and ensuring inbound deliveries meet the current demand.
• Manage purchase order flow: reviewing requisitions, processing 3rd ‑ party orders, monitoring supplier confirmations, chasing overdue receipts, and closing completed POs.
• Create and manage intercompany delivery plans and follow through on inbound load progression.
• Resolve transactional issues, including invoice discrepancies, supplier follow ‑ ups, and return arrangements.
• Support customer-facing communication, liaising with Customer Services and Sales on availability and inbound timing.
• Align all inbound requirements to support long term production (packing) planning.
• OTIF Monitoring and Reporting
• Produce and distribute all OTIF performance reports, including daily/weekly/monthly, internally and to Group.
• Provide commentary and visibility on inbounds, highlighting shortages, delays, and service risks to key stakeholders.
• Feed operational insights into Master Planning, supporting accurate root ‑ cause analysis and ongoing corrective actions.
• Inbound Transport Scheduling
• Work closely with Transport Planning and WH teams to coordinate all inbound loads.
• Maintain container booking and intercompany transfer files to ensure full visibility of inbound loads and to allow WH resource planning.
• Efficient planning and supplier communications to avoid all demurrage costs.
• Team
• Ad Hoc duties covering both planning and transport as and when required.
• Cover for production planning – creating works orders, planning meeting, packing planning
• Cover for Transport and Logistics planner – ie organising transport, issuing freight numbers and updating SAP to reflect this.

This Is Where You Recognize Yourself

• SAP experience or other ERP system is a requirement, although Ardo SAP specific training will be given.
• Computer literacy (MS Office) is essential.
• A minimum of 2 years’ experience in a similar role is required.

What’s in it for you?

We offer you the opportunity to be part of an authentic and sustainable international company, with real growth opportunities and the freedom to actively participate in shaping the business and the opportunity to develop professionally.

You will receive a full remuneration package in line with the level of this position.

We care for our people and create family-friendly surroundings by offering flexibility work arrangements.