Remote Customer Support Agent Full Time

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Company: Ascenturi

Location: Remote

Schedule: U.S. Business Hours

Type: Full-Time

Summary:

As a Remote Customer Support Agent at Ascenturi, you will play a key role in communicating with potential clients, providing information, and assisting with appointment scheduling. This position combines customer support with outbound engagement, making it ideal for individuals with strong communication and service skills.

Responsibilities:

• Make outbound calls to assist and guide potential clients
• Provide clear and accurate information about services
• Schedule appointments for licensed agents
• Maintain detailed and accurate CRM records
• Handle basic objections and inquiries professionally
• Meet daily and weekly performance metrics
• Participate in team check-ins and training sessions

Qualifications:

• Excellent spoken English and communication skills
• Customer service or support experience preferred
• Strong problem-solving and interpersonal skills
• Reliable internet and home office setup
• Ability to work independently in a remote environment

What We Offer:

• Remote work flexibility
• Structured onboarding and continuous training
• Growth opportunities within customer support and operations
• Collaborative and supportive team environment