Rehabilitation Consultant Full Time NEW

Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to effectively administer rehabilitation services, ensuring compliance with QBE policies and procedures while meeting the requirements of both internal and external stakeholders.

Rehabilitation Consultant

• London, Chelmsford or Leeds
• Permanent, full time  (hybrid)

The opportunity 

This is an exciting opportunity for an experienced healthcare professional to join our team as a Rehabilitation Consultant.

About QBE 

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.   

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.  

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your new role

Reporting to Rehab Manager, you will provide effective administration of European Operations rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders.

Duties And Responsibilities

• Contribute to the preparation and implementation of Rehabilitation team plans to ensure operational considerations are included.
• Determine own work priorities and activities in line with agreed plans to achieve personal and team objectives.
• Adhere to all relevant internal policies, procedures, and Clinical Governance processes for a compliant rehabilitation service.
• Maintain accurate data collection on the Claims Center to provide evidence of costs and savings.
• Manage the audit plan for suppliers and partners, providing accurate information to the Rehabilitation Manager.
• Assist in delivering rehabilitation services to maximise customer satisfaction.
• Work with internal stakeholders to build and maintain relationships supporting profitable business acquisition and retention.
• Liaise with Underwriters and Risk Managers to identify service requirements for QBE policyholders.
• Meet with policyholders and attend stakeholder meetings to promote, embed, and review QBE rehabilitation services.

About You

• Previous Healthcare experience
• Recognised Clinical qualification
• HCPC registered Psychologist is preferred
• Excellent written and verbal communication skills
• Able to produce detailed reports at various levels
• Confident MS office user (Word, Excel, Access, PowerPoint)

Preferred Knowledge

• MI creation techniques and software; creation of reports
• Auditing

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!    

• 30 days holiday a year with the option to buy up to 2 additional days.   
• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.   
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.   
• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.    
• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.   
• Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.   
• Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet’s future, as well as your own.   
• Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.   

To learn more about benefits of working with us, click  Rewarding our people – QBE European Operations

Awards & Recognition 

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year – QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee 

To learn more about our achievements, click here

How to Apply  

If you’re looking for a career that combines your expertise and your empathy, click Apply today.  

Your career. At the heart of it.  

Skills

Administration Management, Analytical Thinking, Claims Administration, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Emotional Awareness, Individual Resilience, Intentional collaboration, Managing performance, Personal Injury Claims, Rehabilitation Counseling, Rehabilitation Management, Supplier Management

How To Apply

To submit your application, click “Apply” and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.