Receptionist/Administration Full Time NEW

Overview
We are seeking a professional and friendly Receptionist to join our team. This role involves managing front desk operations, providing excellent customer service, and supporting administrative functions within a small but busy garage environment. The ideal candidate will possess office experience, be highly organised, demonstrate strong communication skills and be proficient in various computer applications to ensure smooth daily operations. The successful candidate will work from 8am to 6pm, Monday to Friday.

Responsibilities

• Welcome visitors and clients in a courteous and professional manner
• Answer and direct incoming phone calls promptly and efficiently
• Accurately manage the Garage Data System (GDS) making vehicle bookings, creating estimates for customers, printing jobsheets for staff and raising invoices.
• Accept card and cash payments
• Handle incoming and outgoing correspondence, including emails and postal mail
• Handle orders and returns efficiently
• Maintain organised records and filing systems, both physical and digital
• General administrative tasks such as data entry, photocopying, and document preparation
• Support team members with various administrative duties as required
• Ensure the reception area remains tidy and welcoming at all times

Skills

• Excellent organisational skills with attention to detail
• Ability to prioritise tasks effectively
• Strong verbal and written communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask efficiently in a fast-paced environment
• Professional appearance and friendly demeanour
• Reliable with a proactive approach to problem-solving
• Proven office experience or clerical experience in a similar role is highly desirable
• Experience with Autodata and GDS is an advantage but not essential
• Experience with Xero or similar accounting software is desirable but not essential and may result in further duties and salary negotiation.
• Ability to work independently as well as part of a team

This position offers an excellent opportunity for individuals seeking to build their administrative career within a supportive team environment. The role requires professionalism, attention to detail and a friendly demeanor to ensure all customers and callers receive outstanding service.

Job Types: Full-time, Permanent

Pay: £29,741.40 per year

Education:

• GCSE or equivalent (required)

Work Location: In person