Programmes Manager (Education), DITCH THE LABEL Full Time NEW

The Programmes Manager (Education) leads DTL’s schools work, owning the relationships, logistics, and outcomes that sit at the heart of our education offer. This is a delivery role with real breadth: you will manage a national programme of training events, lead on school recruitment and retention, and ensure the programme generates the evidence base that sustains its long-term funding.

You will be the main point of contact for subscribing schools, working closely with the CEO and Head of Partnerships. You will represent DTL’s schools work to funders and external partners, and contribute to the strategic development of the programme over time.

While the Digital Ambassador Programme is currently grant funded for three years, DTL’s intention is for the programme to become financially self-sustaining through school subscriptions, and this role is central to achieving that. As the programme grows, so will the scope of this post and the team to support it

The Digital Ambassador Programme

The Digital Ambassador Programme is DTL’s flagship schools initiative. It trains staff and student Digital Ambassadors in schools across the UK, equipping them to lead on digital safety from within – and to escalate harmful content directly via DTL’s trusted flagger network.

This model creates both a faculty lead to manage complex reports from young people and also a student lead who will be able to provide peer-to-peer support to their fellow students, ensuring that students who may not wish to report directly to the faculty will still have a reporting mechanism.

Key Responsibilities

Programme delivery

• Manage all delivery phases from set up through to annual review, in line with the agreed delivery plan.
• Coordinate the logistics of 6 regional hub training events per year, including venue sourcing, school invitations, materials production, and on-the-day facilitation.
• Oversee the production of printed resources and ensure all school-facing materials meet DTL brand standards.
• Manage the year-round ambassador network: quarterly online meetings, monthly email digests, and peer-to-peer community activity.

School recruitment and retention

• Lead school recruitment and retention
• Manage all school relationships as point of contact from initial contact through to annual renewal.

Monitoring, evaluation and reporting

• Implement the M&E framework in partnership with DTL’s external consultant

Internal coordination

• Manage the project timeline and risk register, keeping the team informed and escalating risks promptly.
• Coordinate with the Youth Engagement Coordinator, who leads youth-facing content and ambassador engagement.

Person Specification

Essential

• Demonstrable experience in project or programme management, ideally in the charity or education sector.
• Strong project management skills, particularly working to a timeline
• Experience working with schools, local authorities, or youth-facing organisations.
• Confident communicator – written and verbal – able to build and sustain relationships with school staff, funders, and partners.
• Comfortable working in a small, fast-paced charity environment where flexibility and initiative are essential.

Reporting to:

The Head of Operations.

Working closely with The Head of Partnerships and the CEO.