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- Support inbox management – monitor and prioritise emails, flag urgent items, and draft responses where appropriate for internal and external stakeholders.
- Support administrative duties including expenses, SOP and MyLeave.
- Collate agendas, briefing papers, and presentations for meetings. Record and distribute meeting notes and action points.
- Maintain and organise files and records including SharePoint.
- Assist with purchase orders and managing expenses.
- Support planning and logistics for workshops, conferences, or team events.
We’re committed to building an inclusive and diverse workforce that reflects the communities we serve. We welcome applicants from all backgrounds, cultures, and experiences.
Job Description
Do you thrive in a fast-paced environment and enjoy supporting senior leaders? If so, we have a fantastic opportunity for a Personal Assistant to support Director/Deputy Director within the National FCRM Directorate. You’ll play a vital role in supporting strategic delivery at the heart of our organisation.
You will:
- Manage the diary, arrange travel / accommodation and coordinate meetings.
- Support inbox management – monitor and prioritise emails, flag urgent items, and draft responses where appropriate for internal and external stakeholders.
- Support administrative duties including expenses, SOP and MyLeave.
- Collate agendas, briefing papers, and presentations for meetings. Record and distribute meeting notes and action points.
- Maintain and organise files and records including SharePoint.
- Assist with purchase orders and managing expenses.
- Support planning and logistics for workshops, conferences, or team events.
We’re committed to building an inclusive and diverse workforce that reflects the communities we serve. We welcome applicants from all backgrounds, cultures, and experiences.
The team
The FCRM directorate’s vision is for flood and coastal risk management is a nation that is ready for and resilient to flooding and coastal erosion – today, tomorrow, and all the way to 2100
You will be managed by the Executive Coordination Manager under the Director, whilst working directly with the Director/Deputy Director.
You’ll join a strong PA network and have opportunities for professional development.
Experience/skills Required
We’re looking for someone highly organised, digitally confident and a confident communicator who can build strong relationships with internal and external stakeholders. You’ll need to be adaptable, calm under pressure, and able to manage competing priorities effectively.
Contact and additional information
This role offers flexibility with hybrid working options, though occasional travel may be required.
For further information please contact the Executive Coordination Managers: morena.staiano@environment-agency.gov.uk and becky.george@environment-agency.gov.uk
Competence 1
Achieving effective results
Description
Tell me about a time you had to manage multiple tasks or deadlines at once. How did you prioritise and what was the outcome?
Competence 2
Communicates Effectively
Description
Tell me about a time you had to share important information with different people. How did you make sure everyone understood?
Competence 3
Works in Teams
Description
Tell me about a time you worked with others to achieve a goal. What was your role and how did you contribute?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
