Patient Catering Service Delivery Manager Full Time NEW

Barts Health NHS Trust manages one of the largest and most complex operational estates in the NHS, supporting some of the busiest hospitals in the country. We are committed to delivering safe, effective and high-quality services that enable outstanding care across East London. We are seeking exceptional Patient Catering Service Delivery Managers (Band 7) to lead our Soft FM Catering team.The postholder shall be responsible for the overall management and monitoring of organisational food safety and delivery within Barts Health. The postholder will have overall responsibility for the management of the in-house staff and delivery of catering services at one of our hospital sites alongside other sites as required. The postholder shall lead regular collaborative menu reviews to ensure that the catering services at the site meet the changing needs of service users, dietetic requirements and NHS and other similar standards, whilst maintaining effective budget management and stakeholder collaboration. The postholder will manage the day-to-day effectiveness of communication between the nursing teams and catering department teams. The postholder will act as the main point of contact for resolving any site complaints / issues from service users and staff, and work with the in-house and outsourced catering service providers to implement continuous improvement initiatives. The postholder shall ensure the catering services at the site are compliant with all relevant legislation and standards, including the NHS National Standards of Healthcare Food and Drink 2022, and submit assurance reports to the trust following regular auditingThe Patient Catering Service Delivery Manager will be responsible for the operational leadership, management and delivery of a high-quality, safe and patient-focused hospital catering service.Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.For further details / informal visits contact: Name: Mel Crawford Job title: operations manager Email address: mel.crawford@nhs.net