Part Time Luxury Sales Full Time NEW

Company Description

ROX – Diamonds & Thrills is an award-winning luxury retailer, recognized as one of the UK’s most inspiring jewellers with unparalleled customer service and daring, trend-forward designs. With flagship locations in Glasgow and Edinburgh, as well as boutiques in key shopping destinations such as Braehead, Aberdeen, Newcastle, and Leeds, ROX offers a curated selection of breathtaking diamonds, luxury watches, and contemporary designer jewellery. Every customer enjoys a premium shopping experience, complete with elegant store settings, attentive service, and thoughtful touches like complimentary champagne or beer while browsing. Dedicated to being a trendsetter, ROX introduces exciting and fresh jewellery and watch designs weekly, ensuring customers receive only the best in luxury fashion.

Role Description

We are seeking a passionate and driven individual for the part-time role of Luxury Sales Associate at our Liverpool location. This is an on-site position where you will be responsible for assisting customers in their selection of luxury jewellery and watches, delivering exceptional customer service, and maintaining a sophisticated, welcoming store atmosphere. Your day-to-day tasks will include building and maintaining relationships with clients, achieving sales targets, providing expert advice on luxury items, and ensuring the store layout and displays reflect our brand’s premium image. Participation in training sessions and staying informed about the latest industry trends will be expected.

Qualifications

• Strong Communication and Customer Service skills to ensure a personalized and world-class shopping experience.
• Proven experience in Sales with an ability to meet and exceed targets while creating lasting customer relationships.
• Training and Sales Management skills to stay updated with product knowledge and support overall team success.
• A passion for luxury jewellery and watches, with an ability to inspire customers and share product expertise.
• Professional demeanor, confidence, and the ability to thrive in a fast-paced, client-focused retail environment.
• Experience in high-end or luxury retail settings is highly desirable.
• Flexible availability, including weekends and holidays.