Membership Officer Full Time NEW

Do you have experience delivering outstanding customer service? Are you passionate about supporting a global community of Members who care about the future of our ocean?

At the Marine Biological Association, our vision is Pioneering Science for the Health of our Ocean and our Members are a vital part of making that happen.

We’re looking for a highly organised Membership Officer to be the first point of contact for our Members and prospective Members, ensuring our Membership operations run smoothly and efficiently

.
This is an exciting time to join our Engagement Team as we continue to grow our global Membership community of researchers, professionals and ocean advocates spanning 53 countrie

s.This is a hands-on and varied role, focused on delivering a high-quality Member experience. You will manage Membership enquiries, applications, renewals, payments and cancellations, maintain accurate CRM records; and support the coordination of our Bursaries and Awards programm

e.Working closely with colleagues, you will contribute to Membership growth and retention, support campaigns, improve processes, deliver engaging talks to prospective Members and ensure Membership activities and communications keep Members connected and engage

d.
If you are a highly organised, detail-focused administrator with exceptional customer service skills and thrive in a busy, collaborative environment, we would love to hear from you. This is an opportunity to make a tangible difference by supporting the next generation of marine biologists through our Bursaries and Awards programme, whilst growing a global community of Members championing ocean scien

ce.
Salary and bene

• fitsSalary based on experi
• ence30 days annual leave plus Bank Holi
• days3 Privilege Days given by the MBA (used during festive closure w
• eek)Sick
• payPension scheme – the MBA will contribute 10% of basic salary into a defined contribution scheme with staff making a 3% minimum contribution. The MBA will match additional employee contributions up to an additiona
• l 5%Cycle to work sc

hemeFor more information on the role please see the Job Descrip

tion
Equal Opportun

ities
We welcome applications from all suitably qualified candidates and seek talented people with diverse backgrounds and perspectives in order to enhance all that

we do.
How t

o apply
Please email recruitment@mba.ac.uk quoting reference 0526MOSP. You will need to provide three things t

1. o apply:Covering letter that outlines your previous and most relevant experience and explains how and why this makes you right for t
2. he role.CV of education and employment history along with details of two referees (one must be your current employer). References will not be sought in
3. advance.Confirmation of your right to live and work in the UK*. If providing a share code, please also include your date of birth. Your application will not be considered without this info

rmation.* Visa sponsorship is not available for this position. Applicants without the right to live and work in the UK are not eligible t

o apply.For further information, please contact Sherelle Puertas by email Membership@mba.ac.uk or by phone on 01752

373941.
Interviews will take place the week commencing 25 May 2026. Only those invited to interview will be

notified.
Please note that we may close this advert early if a high number of applications is

received.