Medical Receptionist/Administrator Full Time NEW

Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This role offers an opportunity to work in a supportive environment within a busy medical practice, contributing to high-quality patient care.

Duties

• Greet patients warmly and efficiently, creating a welcoming environment
• Manage appointment scheduling and cancellations using our practice management system
• Answer incoming calls, respond to queries, and direct calls appropriately
• Maintain accurate patient records and update personal information as needed
• Process patient check-ins and check-outs with attention to detail
• Handle administrative tasks such as filing, photocopying, and data entry
• Liaise with medical staff to coordinate patient flow and support clinic operations
• Ensure the reception area remains tidy and well-stocked with necessary supplies

Skills

• Proven office experience, ideally within a healthcare setting
• Strong organisational skills with the ability to multitask effectively
• Excellent verbal and written communication skills in British English
• Proficiency in administrative tasks and familiarity with practice management software is desirable
• Ability to remain calm under pressure and handle sensitive patient information discreetly
• Friendly demeanour with a professional attitude towards patients and colleagues

This role is ideal for individuals who are highly organised, customer-focused, and eager to contribute positively to a healthcare team. Prior experience in an administrative or office environment is advantageous, but full training will be provided for suitable candidates committed to delivering exceptional service.

Job Types: Full-time, Permanent

Pay: £14.21-£18.28 per hour

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person