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Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.Your Opportunity, Your TeamThe Master Control Operator supports QVC UK. As Master Control Operator, you will ensure the accurate and successful operation of QVC’s transmission output on Sky, DTT, Cable, Freesat and interactive media platforms including QVCUK.com, Sky Glass, QVC+ and the Mobile applications.Where You’ll WorkThis role is onsite and will require you to work from our Media and Commerce Centre at Chiswick Park, West London.The role is shift based on an 7 week rolling shift pattern.What You’ll DoYou will maintain continuity off all transmission and media outputs across all QVC channels in compliance to regulatory and contractual standards.Be fully coherent with all Broadcast based systems in order to provide operational support and technical training, ensuring continuous output within the Master Control RoomLiaise with the off line Gallery to make sure that all pre-records are set up and recorded successfully, ensuring correct sources and line up checks.Maintain control of all systems and applications under Master control including operation of the control desk and all associated equipment ensuring that the highest operational standards and agreed service levels are met.What You’ll BringYou’ll need to have commercial experience working in Live transmission critical TV environments.You will demonstrate moderate experience of working with of html, rtmp and 1st line troubleshooting skills and have up-to-date knowledge of new and emerging Broadcast Technologies including Web and Mobile Apps.The successful candidate will have had operational experience in the maintenance of digital video and audio systems and a good knowledge of EPG data services. -OnsiteDisability Confident SchemeQVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.
