Learning & Development Coordinator/ Intern Northern Europe (F/M/X) Full Time NEW

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

#WeAreHeartists

To discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

As a Learning & Development Coordinator / Intern Northern Europe, you will support the Accor Academy team in the administrative and operational management of training activities.

You will play a key role in ensuring the smooth execution of training programs, supporting the L&D Manager in day-to-day operations, and contributing to a high-quality learner experience.

Desirable to live in or have easy access to London.

What will you do?

• Manage training enrolments and maintain participant lists
• Coordinate training logistics, schedules, and room bookings
• Support the administrative follow-up of training sessions
• System support and reporting of compliance e-learning
• Collect and consolidate participant data from hotels
• Prepare and distribute training materials and certificates
• Maintain and update training databases and tracking tools
• Support reporting and data analysis (mainly in Excel)
• Use internal systems (Learn Your Way, Mapal) to track training activities
• Support invoicing via internal financial system
• Assist with communication, translations, and general team support

Qualifications

Our ideal profile would be:

• Strong proficiency in Microsoft Office tools, especially Excel (data tracking, processing, and basic reporting), Outlook and PowerPoint
• Strong attention to detail and organizational skills
• Ability to manage and process data accurately
• Ability to handle multiple tasks and priorities simultaneously
• Structured, reliable, and proactive working style
• Native English speaker, additional language proficiency will be considered as a bonus
• Keen interest in Learning & Development and HR related area of specialism

Additional Information

What’s in there for you?

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
• Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
• Work in a multi-national team.
• Hybrid way of working (3 days in the office + 2 days at home).
• Learning opportunities.
• Corporate Social Responsibility activities.

If this role speaks to your ambitions, take the next step in your journey and apply today! #WeAreHeartists