Learning Administrator Full Time NEW

Learning Administrator – 12 Month Fixed Term Contract

Hybrid, London – City

Full time, Fixed Term

Salary: £25,500 – £29,000

Your role:

As a Learning Administrator, you will play a key operational role within the Learning and Assessment directorate, supporting the Programme Manager and working closely with the Student Learning, Development, Accreditation and Assessment teams. You’ll help ensure the smooth delivery of qualifications-based learning, digital learning materials and further learning courses through effective coordination and administration.

You will be responsible for setting up and maintaining courses on the RevisionMate platform, ensuring online shop pages and learning materials are accurate and up to date. Working with internal teams, external suppliers and subject experts, you’ll support learning content updates, manage printed stock, process fees and contracts, and respond to student enquiries related to learning platforms and content.

The role also involves supporting accreditation activity, maintaining CPD logs and client portals, assisting with sales order processing during peak periods, and contributing to data preparation and reporting. You’ll work proactively to monitor delivery schedules; help meet key deadlines and identify opportunities to improve processes and ways of working across the department.

You:

• You enjoy being at the centre of activity, keeping learning programmes running smoothly by coordinating information, people and processes with confidence and care.
• You’re naturally organised and detail-focused, comfortable balancing multiple tasks while ensuring accuracy and deadlines are met.
• You work well with a wide range of stakeholders, communicating clearly and building effective relationships across teams, suppliers and subject experts.
• You’re comfortable using digital platforms and systems, and take a practical, proactive approach to resolving queries and supporting customers.
• You look for better ways of working, contributing ideas and improvements that support efficiency and quality across the wider team.

Interview process:

We understand that taking time to prepare for and to attend interviews is a big commitment and want the process to be as transparent as possible.

You can expect the following process from us:

• A short, introductory phone call from our Talent Acquisition Advisor.
• A formal 1st Stage Teams interview with the Talent Acquisition team and the Programme Manager followed by a test.
• A formal 2nd Stage (Teams/In-person TBC) interview with Member Engagement & Learning teams.

Application deadline:

We will review applications on Thursday, 21st May 2026. Applications after this date are welcome, however these will be reviewed and progressed on a rolling basis should we have available slots on the shortlist.

Next steps:

If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.

If you have any queries or you would like to see the full JD, please get in touch on [email protected].

We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.

Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.

If you are interested in working with us in the future, please contact [email protected]. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.

Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.

The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintains public trust in the insurance, financial planning, and mortgage advice professions.

Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.

Chartered Insurance Institute
3rd Floor, 20 Fenchurch Street
London, EC3M 3BY