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Internal Sales Executive – Birmingham
STORM VENTILATION SUPPLIES LTD
About Us
Storm Ventilation Supplies is the fastest-growing company in the ventilation sector, specialising in the supply and distribution of fans, ducting, and related products for the heating and ventilation market. With a network of eleven branches across the UK and ambitious expansion plans, we are a dynamic, forward-thinking company committed to exceptional customer service and strong team values.
Our Storm Charter guides everything we do. It reflects our commitment to delivering unparalleled customer service, fostering a high-performance sales culture, and ensuring that every team member plays a vital role in our success. As part of our team, you’ll be expected to uphold these principles and contribute to an environment where creativity, accuracy, and attention to detail are at the forefront of all we do.
The Role
We are looking for a motivated and proactive Internal Sales Executive to join our busy Birmingham branch. This is an exciting opportunity to become part of a rapidly expanding company that places its people and customers at the heart of everything we do.
As an Internal Sales Executive, you will support the daily operations of the sales office. Your responsibilities will include handling customer enquiries, processing sales and purchase orders, and ensuring excellent communication with both clients and suppliers. This role requires a hands-on individual who is passionate about delivering exceptional service.
Key Responsibilities
- Respond to telephone and email enquiries in a timely and professional manner.
- Accurately process sales orders, quotations, and purchase orders.
- Liaise with suppliers to ensure timely delivery of products.
- Build and maintain strong relationships with customers.
- Assist with general office administration and contribute to the smooth running of the branch.
Ideal Candidate Profile
We are seeking candidates who are proactive, adaptable, and eager to contribute to a growing business. While experience in the HVAC industry, construction-related sales, or trade counter environments is advantageous, we welcome candidates who demonstrate a strong work ethic, practical mindset, and a willingness to learn.
Essential Attributes:
- Positive, enthusiastic approach to work.
- Strong interpersonal and communication skills.
- Excellent attention to detail and organisational abilities.
- Ability to work well within a team and under pressure.
- Customer-focused attitude with a commitment to upholding Storm’s principles of excellence.
Desirable Experience (Not Required):
- Prior experience in sales or customer service, particularly in technical or trade environments.
- Familiarity with order processing systems and administrative procedures.
Working Hours
42.5 hours per week – Monday to Friday 08:00 am to 5:00 pm
Package
We offer a competitive salary package, along with a unique, uncapped bonus scheme based on branch profitability. This ensures that all Storm employees are not only rewarded for their individual contributions but also motivated to drive the overall success of the company. With no limits to potential earnings, we’re committed to fostering a high-performance culture and helping our team become the best in the industry. In addition, we provide:
- 25 days holiday (plus Bank Holidays).
- Workplace Pension Scheme.
- Bright Exchange Offers.
- Employee Assistance Programme.
- Free parking on Company premises.
- Free workwear when necessary.
- Tools and equipment required for your role.
- Reimbursement of work expenses.
Why Join Us?
At Storm Ventilation Supplies, we are proud of our culture of growth, excellence, and integrity, which is outlined in our Storm Charter. We offer a supportive, team-oriented environment where your skills are valued, and development is encouraged. If you’re looking for a new challenge in a thriving company that rewards hard work and initiative, we would love to hear from you.
NO AGENCIES