Internal Freezer Operative Full Time NEW

Group

Operations

Branch

Leeds

Team

Shared Resources

Job Type

Full Time

Position

Freezer Operative

Report To

Freezer Team Leader

Senior Freezer Team Leader

Picking Manager

Picking Supervisor

Warehouse Manager

Reported From

N/A

Primary Responsibility

Handling frozen and chilled goods and products for receiving, storing, loading and delivery

List areas of daily and long-term responsibilities

• Receive goods from suppliers checking accuracy against delivery notes prior to unloading ensuring all damaged and missing goods are reported immediately
• Ensure online and counter orders placed are prepared accurately for collection according to invoice and picking lists
• Receive and store returned items from customers, completing and issuing accurate documentation as required.
• Load goods accurately and safely to vehicles for dispatch
• Assist with delivery of items to customers taking instruction as necessary to provide safe service of goods to customer
• Wear correct personal protective equipment including high visibility jacket and safety boots at all times
• Respond to and deal with customers in a polite and professional manner
• Provide feedback to enhance product performance and service delivery
• To ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times
• Store items safely in correct location
• Check stock for damage, loss or short dated items reporting as required
• Ensure safe operation of company equipment in accordance with Health & Safety policies and procedures
• Ensure working area is clean, tidy and safe to operate within
• Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
• Ensure compliance with policies and procedures for Health & Safety
• Adhere to all company policies, procedures and business requirements
• Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals.
• Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)

Education

4 GCSE’s A-C including English and Mathematics or equivalent qualifications

Physical Requirements

Lifting: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary.

Physical requirements: pushing, pulling the trolley to carry the above items occasionally.

Equipment: you will be trained to use appropriate equipment depending on the load you are required to lift.

Skills

• Presentable
• Excellent customer service orientation
• Attention to detail
• Forklift licence is preferable

It is an express condition of employment that you are prepared, whenever necessary, to transfer to alternative groups or duties within our business. During holiday periods, etc. it may be necessary for you to take over some duties normally performed by colleagues. This flexibility is essential as the type and volume of work is always subject to change, and it allows us to operate efficiently and gain maximum potential.