HR Operations Administrator Full Time

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

The HR Operations Team at University Hospital Southampton NHS Foundation Trust (UHS) is excited to offer an opportunity for a customer focused Administrator to join our dynamic, payroll-focused team.

In this role, you will use the NHS pay system (ESR) to process contractual and pay-related changes, ensuring staff records are accurately maintained and the appropriate contracts are issued. You will also provide high-quality customer service by responding to queries from staff and managers regarding pay, contracts, and terms and conditions.

As part of the wider HR team, you will also support the reception service by conducting ID checks when needed.

This is a fantastic opportunity to grow your administration skills and gain valuable experience in HR operations within a supportive team

environment.

Working for our organisation

University Hospital Southampton is one of England’s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Detailed Job Description And Main Responsibilities

We are seeking an individual who:

• Has strong attention to detail
• Is confident using Microsoft Office
• Can work efficiently to meet deadlines in a high-volume environment
• Possesses excellent communication skills for engaging with staff across various departments via email and telephone

The role will be a mixture of on-site and home working and individuals will need to cover a 8am-6pm shift pattern Monday- Friday. There is also the requirement to cover a 8am-12 noon shift on a Saturday on a rota basis.

Person specification

Trust Values

Essential criteria

• Patients First
• Always Improving
• Working Together

Qualifications / Training Required

Essential criteria

• Good standard of general education (i.e. 5 GCSE’s, including English and Maths, or equivalent level of qualification).
• Use of Word and Excel to an intermediate level.

Desirable criteria

• Experience of data entry
• Experience in an administrative environment
• Electronic Staff Record (ESR) Experience or a payroll system
• Previous experience in a customer facing role.

Aptitudes And Skills Required

Essential criteria

• Ability to communicate sensitive and complex information both internally and externally.
• Ability to work to tight deadlines, organising and prioritising own workload, seeking advice and referring when appropriate.
• Accuracy and attention to detail.
• PC literate with in-depth experience of using Windows based applications eg Microsoft Office – Word and Excel together with database.
• Ability to work in a team and be a ‘team-player’
• Ability to take ownership/responsibility