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The Role… At Soho House, a Health Club Treatment Technician is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.What’s in it for you?Weekly Pay10% treatment commissionTeam meal whilst on shift prepared by our chefsSoho Friends Membership50% Team discount on Food & Drink, 7 days a weekStaff Room RatesHealth Cash Plan (option to up to 2 additional dependents)Dental Plan (option to add up to 2 additional dependents)Birthday Day Off after 1 years’ continuous serviceUp to 50% Staff Discount on Cowshed & Soho HomeIn conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.Free Counselling SessionsCookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyTeam Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your careerKey duties… Welcome every member by name and guest with open arms and in a hospitable manner. Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.Provide safe and correct guidance on the use of recovery and wellbeing equipment, includingHyperbaric chamberCryotherapy Photobiomodulation bed (PBM) Compression bootsEncourage a positive, inclusive, and respectful workout atmosphere In real time, ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications. Uphold discretion and professionalism, especially when serving VIPs and PWKs.Assist with booking appointments, classes, or providing information about fitness services and facilities What We Are Looking For…A successful Health Club Treatment Technician for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.Minimum of 2+ years’ experience in similar capacityThrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressureMust be hospitable, approachable, passionate about customer service and respectful towards colleagues and guestsMust be able to demonstrate competency as outlined in the training schedule and Club SchoolMust be able to work flexible shifts and schedules, including weekends and holidays as neededAbility to take direction, work in a team environment and autonomouslyThe salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.Pay Range£14—£14 GBP