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Head of Student Records
Data Services & Compliance
Location: Sunderland
Salary: £43,396 to £48,836 per annum
Post Type: Full Time
Contract Type: Permanent
Closing Date: 23.59 hours BST on Monday 11 May 2026
Reference: 0204-26
About Education Partnership North East (EPNE)
At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do.
Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”. Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve.
We nurture our very special culture. Our unifying values framework “The actions we take the choices we make – The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth.
Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in. Shaping futures for a better tomorrow, join our changemaking community now.
Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas – Ofsted-Report-Outstanding
Our Journey & Values
As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.
About The Candidate
We are looking for an experienced and forward-thinking leader who is passionate about delivering high-quality systems and services that enhance the student experience. The ideal candidate will be collaborative, resilient and highly organised, with the ability to lead and motivate teams in a complex educational environment. They will demonstrate strong communication skills, integrity and a commitment to continuous improvement, building trusted relationships with colleagues at all levels.
Aligned with our college values, this individual will champion excellence, collaboration and respect, ensuring that services are delivered with professionalism, accuracy and a strong focus on supporting student success. They will also bring a proactive and innovative mindset, identifying opportunities to improve systems, processes and digital capability across the organisation.
How will this person be a Changemaker?
This role is central to driving innovation and improvement across key operational areas of the college. The successful candidate will lead transformational change by modernising timetabling and student data processes through the use of digital technologies and improved systems.
By championing data accuracy, efficient processes and strong collaboration across teams, they will ensure that the systems underpinning curriculum delivery, funding and student success operate seamlessly. Their leadership will help create smarter ways of working, enabling colleagues to make better-informed decisions and ultimately improving the experience and outcomes for students.
About The Role
The role exists to lead and manage the College’s Student Records and Enrolment Validation processes, ensuring the accuracy, integrity and compliance of learner data across all provision. It is responsible for maintaining high-quality student records that meet funding rules, audit requirements and College policies, while supporting a positive and seamless learner journey.
Through effective management of enrolment validation, Individual Learner Record (ILR) checks and student record systems, the role ensures that learner data is complete, reliable and enables accurate, timely and auditable statutory returns to funding bodies.
Role Responsibilities
The post holder will be accountable for robust enrolment validation, termly Individual Learner Record (ILR) checks, completion of student records and the reconciliation of learner data in line with funding rules, audit requirements and College policies.
The role ensures that student data fully supports the learner journey, funding compliance and high-quality and student experience, enabling the statutory returns to funding bodies are accurate, timely and auditable.
The post holder will lead and manage two Student record teams:
- Apprenticeships, Adult and Higher Education
- Full time 16-19 Provision
Qualifications
- Educated to Degree Level or equivalent qualifications/experience
- Level 4 Management qualification (or willingness to work towards within 2 years)
- GCSE Maths and English Grade A*–C (or equivalent)
Essential Skills & Experience
- Proven experience of leading and managing teams to deliver high-quality services, performance improvement and organisational priorities.
- Significant experience of managing student records, enrolment of MIS functions within an FE or skills environment.
- Experience of managing and developing multi-disciplinary teams, including performance management.
- Experience of ensuring completion of student records and learner evidence to audit standards.
Desirable Skills & Experience – (Optional)
- Knowledge and understanding of ILR specifications, requirements and returns.
- Strong analytical skills with the ability to manage multiple deadlines and statutory returns.
- Experience using systems such as ProSolution, ProAchieve, ProMonitor, 4Cast or similar management information systems.
What’s in it for you?
Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.
- Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays – (Excluding Term Time Only contracts)
- Generous family leave and flexible working options (dependent on role)
- LGPS or Teacher Pensions Scheme – depending on role
- Access to myLifestyle benefits platform providing retail discounts and more.
- We offer dental, eye care & health cash plans.
- Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
- Free parking on most campuses.
- Free Gym access available at Bede Campus
Our Commitment to Diversity, Equality and Inclusion
At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.
We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.
As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.
Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.
We believe in equal opportunities and welcome applications from all sections of the community.
We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.
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