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Hardware Technician (UK-Based) Location: London (Onsite – 5 days per week)Permanent Travel: Occasional travel requiredRS Group is looking for a Hardware Technician to join our permanent team in London. This is an entry-level opportunity designed to help you build and develop your technical skills within End User Computing. You’ll gain hands-on experience with modern technologies—from hardware support through to collaboration tools such as Microsoft Teams Rooms—while supporting both on-site and remote users.You’ll work closely with the wider engineering team to deliver hardware support across the business, ensuring our technology is reliable, accessible, and continuously improving. There will also be opportunities to get involved in local project work, helping you broaden your experience and grow within the role.What You’ll Be Doing Collaborating with the wider technology team and stakeholders across the local business Managing and maintaining presentation and meeting room equipment on-site Preparing and configuring devices and peripherals for end users Tracking, repairing, and reissuing returned devices Supporting both on-site and remote hardware requirements Performing daily checks on presentation and AV equipment Following local working practices, including legal and health & safety regulations Adhering to Group and Global IT policies, processes, and procedures Receiving mentoring and training from the regional engineering team to develop your technical skills About YouYou’re someone with a genuine interest in technology and IT support, eager to build a career in the field. You’re proactive, reliable, and enjoy working as part of a team, while also taking ownership of your tasks. You’re keen to learn, open to feedback, and comfortable following guidance as you develop your skills. A strong communicator, you’re able to support colleagues with varying levels of technical knowledge and provide a positive user experience.What You’ll Need A strong interest in IT support and end user computing A willingness to learn and develop new technical skills Ability to follow direction and work collaboratively within a team Good organisational skills and attention to detail Basic understanding of hardware (desirable but not essential) This is a great opportunity to kick-start your career in IT within a supportive, hands-on environment. The extras you’ll get At RS, as well as the usual employee benefits you’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we’ve just introduced a number of new Family Friendly Policies including: Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette’s syndrome Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. We are RS At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.Our purpose? Making amazing happen for a better world.We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. That’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.Come and join us and we’ll help you to think big, do more, and unleash your brilliance, so you do amazing things too.
