We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support the Packaging and Robotics technologies used in Fulfillment Centers. This job will require a unique combination of flexibility, troubleshooting, problem-solving skills, drive and ability to travel. As part of this team, candidates have the opportunity to work closely with Amazon fulfillment customers to contribute to the successful deployment and reliable operations of the Robotic Systems.
A successful candidate will have technical aptitude, a passion for hardware, broad troubleshooting skills, and a desire to work within an elite group at the leading edge of Amazon’s Robotic systems engineering.
Key job responsibilities
A day in the life
Field Hardware Support Engineers ensure site reliability teams maintain Packaging & Robotics systems through hands‑on testing, troubleshooting, and root‑cause analysis. They identify maintenance gaps, communicate risks, and develop mitigation strategies while collaborating with safety, hardware, and software teams. The role involves immersive field work to experience operator challenges firsthand, then driving engineering improvements that enhance system reliability driving innovation daily. Successful candidates will partner across disciplines to deliver practical solutions. We welcome those passionate about problem‑solving, and value diverse perspectives in advancing Amazon’s Packaging & Robotic maintenance worldwide each day contributing significantly.
Basic Qualifications
Preferred Qualifications
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company – Amazon EU SARL (UK Branch)
Job ID: A10404965
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