Food & Beverage Assistant Full Time NEW

Food & Beverage Assistant

Location: Seaham Hall, County Durham

Salary: Up to £12.21 per hour (to be discussed at interview) + share of service charge (approx. £2,000 per year for full-time team members)

Hours: Approximately 30–40 hours per week, including weekends and bank holidays

Reporting to: Restaurant Manager, General Manager

Working with: Kitchen & Food and Beverage teams

As one of the North East’s prestigious 5-Red-Star hotels, Seaham Hall is seeking friendly, reliable and motivated Food & Beverage Assistants to join our team in The Dining Room. We have both part-time and full-time opportunities available.

If you are passionate about hospitality, enjoy working in a fast-paced environment and take pride in delivering exceptional customer service with a warm and professional approach, we would love to hear from you.

The Ideal Candidate

• Previous experience in a similar role is desirable, although full training will be provided
• Excellent communication and customer service skills
• Strong attention to detail, with a commitment to consistently delivering 5-star service
• Knowledge of Simphony/Oracle systems is an advantage
• Ability to interact confidently and professionally with guests, colleagues and management
• A team player who can also work independently
• Due to location and shift patterns, own transport is essential

Key Responsibilities

• Deliver attentive, friendly service throughout the guest dining experience, responding to special requests
• Maintain cleanliness and organisation of work areas
• Confidently upsell menu items including starters, desserts and beverages
• Present yourself professionally at all times, well-groomed and in full uniform
• Attend training sessions and develop strong menu knowledge to offer informed recommendations

Benefits

• Comprehensive in-house training as part of your induction
• Clear progression opportunities for the right candidate
• Join an award-winning hotel, including:
• Gold Winner at the North East England Tourism Awards (five consecutive years)
• Small Hotel of the Year – Visit England Awards 2022
• North of England Hotel of the Year – Sunday Times 2023
• Share of service charge on a monthly basis
• Reward and recognition schemes, including Stream
• Participation in charity events and fundraising initiatives
• Sustainable Team Scheme, prioritising people and planet
• Up to 20% team discount on gift vouchers and spa experiences
• Workplace pension scheme (subject to eligibility)
• Uniform provided
• Free onsite parking

If you’re ready to be part of an exceptional hospitality team and deliver outstanding guest experiences, apply today — we’d love to hear from you! ✨