Fees & Income Officer Full Time

Closing date: 11 May 2026

Salary: £28,598 – £32,061 per annum.

Role Summary

This role supports the effective financial management and income generation of Somerset’s Street Works Permit Scheme. You’ll be responsible for producing accurate financial reports and forecasts, monitoring income and debt recovery. You’ll be helping to ensure statutory and financial compliance while supporting continuous service improvement.

What You’ll Do – Key Responsibilities

• Produce monthly and annual income forecasts, and financial reports, and report these to senior Somerset Council officers.
• Monitor the Street Works teams’ financial position, maximise legislative income and manage permit fee reconciliation on a monthly basis.
• Produce and analyse the annual / three yearly review of the Permit Scheme, and analyse all financial aspects.
• Identify and collate information to substantiate invoices, and liaise with works promoters to facilitate and broker solutions to challenges.
• Support reviews, audits and reporting to senior officers and external bodies.

Essential

What we’re looking for – knowledge, experience & skills

• Knowledge of income collection, financial monitoring and reconciliation processes within a public sector or regulated environment.
• Understanding of financial controls, audit requirements and data protection principles.
• Awareness of statutory charging, fees or permit-based income streams and the need for legislative compliance.
• Knowledge of using financial and performance data to support forecasting, reporting and decision-making.
• Experience of monitoring, reconciling and reporting on income or financial data, with experience of producing accurate financial reports, forecasts or statutory returns.
• Experience of debt monitoring and supporting recovery processes.
• Experience of handling financial queries, discrepancies or disputes and providing clear resolutions.
• Experience of working collaboratively with internal stakeholders and external customers or partners.
• Strong numerical and analytical skills, with high attention to detail and the ability to interpret financial information.
• Effective communication skills, both written and verbal, with the ability to present financial information clearly to non-financial audiences.
• Good IT skills, including effective use of spreadsheets, financial systems and databases.
• Ability to organise and prioritise workload to meet deadlines in a pressurised environment.
• Ability to work independently while contributing positively to a team environment.

Desirable

• Knowledge of local authority financial regulations and procedures.
• Awareness of Street Works legislation, permit schemes or similar regulatory frameworks.
• Experience of working in a local authority or public sector organisation.
• Experience of supporting income maximisation or process improvement initiatives.
• Experience of working with external contractors, service providers or regulatory bodies.
• AAT qualification or part-qualified status, or relevant financial, accounting or business administration qualification.
• Advanced spreadsheet or financial system skills.
• Ability to identify process improvements and contribute to service development.

Additional Information 

• This is a full-time position working 37 hours per week.
• Flexible and hybrid working (1-2 days per week in the office).
• 28 days of annual leave (additional to bank holidays)
• Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship

For an informal chat about the role, you can contact Luke Green, Principal Street Works Coordinator, via email at luke.green@somerset.gov.uk.

A full job description will be provided to shortlisted candidates or on request.