Document Production Specialist Full Time NEW

Document Production Specialist | Glasgow | Hybrid – 2 days a week in the office (Salary up to £33K plus benefits)

Hours: Monday to Friday, anytime between 1pm – 10pm

The Opportunity:

Change Digital are working with a leading professional services organisation looking to hire a Document Production Specialists to join their busy and collaborative team.

This role combines high-quality document production with the opportunity to support workflow coordination, making it ideal for someone who thrives in a fast-paced environment and enjoys taking ownership.

You’ll work closely with legal and business support teams, producing accurate, polished documents while supporting smooth delivery across the function.

Key Responsibilities:

• Produce and format high-quality documents, including complex legal materials.
• Transcribe and prepare documents from audio dictation with speed and accuracy.
• Edit, convert, and manage PDFs, including preparing document bundles.
• Create and format content across Word, PowerPoint, Excel and Visio.
• Manage multiple priorities and deliver work within tight deadlines.
• Collaborate with team members to ensure consistent, high-quality output.
• Troubleshoot document issues using templates and formatting tools.
• Maintain high standards of client service and responsiveness.

Workflow Coordination (as required):

• Support inbox and workflow management (e.g. ServiceNow, BigHand queues).
• Assist with prioritisation and allocation of work.
• Liaise with stakeholders on turnaround times and expectations.
• Escalate workload or resourcing challenges where needed.
• Provide support with onboarding and knowledge sharing.

Skills & Experience:

• Previous experience in Document Production (ideally within a professional services or legal environment).
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Visio).
• Strong audio typing and transcription skills.
• Experience with iManage and document tools (e.g. DocXTools).
• Familiarity with Visual Files / EveryFile (desirable).
• Good understanding of legal terminology.
• Excellent attention to detail and organisational skills.
• Strong communication skills and ability to work across teams.
• Ability to manage confidential information with discretion.
• Comfortable working independently and supporting team coordination.

What’s on Offer

• Stable, permanent opportunity.
• Structured evening shift (ideal for work-life flexibility).
• Collaborative and supportive team environment.
• Opportunity to take on additional responsibility and grow.

Interested?

If you have strong document production experience and are looking for a role where you can make a real impact, we’d love to hear from you.

Apply now or message directly for more information – mitesh.fatnani@change-digital.co.uk