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Position
POSITION: DIOR AMBASSADOR
LOCATION: GATWICK AIRPORT
Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams – Values That Engage And Define Us
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your dreams with Dior.
Your Impact
Within the Retail team, the Beauty Consultant is responsible for driving beauty sales by achieving sales targets, promoting the brand, and providing a personalized luxury service to customers. This role is crucial for maintaining Parfums Christian Dior’s image as a luxury brand and ensuring customer satisfaction and loyalty. The holder of this position will work closely with various functional partners, including the Counter Manager and other retail staff.
Position
JOB RESPONSIBILTIES
- Pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- Be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
- Achieve or exceed sales targets, as set by your line manager.
- Pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- Initiate contact with clients and welcome them both on counter and through traffic stopping.
- Develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- Educate clients on Parfums Christian Dior products and the brand.
- Participate in merchandise management and ensure that it is in line with Corporate guidelines.
- Monitor stock levels, report any issues and ensure that there are sufficient levels.
- Adhere to all company procedures and policies, as outlined in the employee handbook.
- Update ipos tool with client data including all sales and client profile.
- Develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
- The responsibilities outlined in this job description are subject to change based on the company’s needs and ongoing projects
Profile
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Create Passionately
Soft skills that align with our values:
- Creative & Innovative
- Initiative
- Resourceful
- Resilience
Lead With Audacity
- Exemplary Leadership & People Management Capacity
- Assertive & Proactive
- Entrepreneurial
- Critical Thinking
- Stakeholder Management Capacity
Craft Together With Joy
- Teamwork & Collaboration
- Emotional Intelligence
- Communication & Interpersonal skills
Cultivate Triumphant Inclusivity
- Learning Agility
- Integrity
- Empathy
Excel For Ultimate Luxury
- Attention to detail
- Strategic Thinking
- Work Ethic
- Numeracy/Analytical
Commit & Act To Re-enchant The World
- Change Management
- Business Acumen
- Adaptability
- Problem Solving
- Purpose Driven Management
Hard Skills
- Previous experience working in a luxury, consultative sales role is required.
- Experience in beauty and/or fragrance sales is advantageous.
Additional information
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Recruitment steps