Dental Receptionist/Administrator Full Time NEW

What you’ll do:

• Perform a high quality reception and administration service to ensure patient satisfaction
• Deliver an excellent patient experience including patient enquiries, telephone calls, emails, receiving and managing patient arrivals and booking of appointments
• Keep patient records and reminders up to date
• Prepare patient records and day sheets for each Hygienist
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy
• Liaise with dental laboratories, suppliers, and other organisations as required, keeping records of laboratory work in and out
• Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
• Provide maximum contribution to practice efficiency, effectiveness, and profitability in line with the GDC guidelines and practice policies
• Liaise with the practice manager on all matters concerning administration, pay, and service conditions

In order to be considered for this role you will need:

• A positive, happy manner and experience in dealing with customers
• A high level of written and spoken English
• Strong interpersonal and communication skills
• Computer literate with accurate data inputting skills
• Diversity & cultural awareness
• Organised with excellent time management capability
• Self-motivated with a sense of urgency

Benefits:

• Company events
• Company pension
• Sick pay

Job Types: Full-time, Permanent

Pay: £33,000.00-£36,000.00 per year

Job Types: Full-time, Permanent

Pay: £33,000.00-£36,000.00 per year

Education:

• GCSE or equivalent (preferred)

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person