CRM & Data Specialist Full Time

We are looking for an experienced and enthusiastic HubSpot Super Admin to join our Data Team at Enable! About UsEnable is a charity dedicated to improving people’s wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.At Enable, We Value Our Employees And Our Culture, Focusing On Embracing Diversity And Fostering An Inclusive, Flexible And Fun Environment For Employees To Perform At Their Best. On Top Of a Competitive Salary And Flexible Working Environment, Employees Will Also Receive Benefits30 days of annual leave (plus 8 bank holidays)Life InsuranceReward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)A variety of social and wellbeing activities each monthMental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)Gym MembershipReports to: Data & Systems ManagerBased: BatterseaSalary: Up to £34,000 per annum (depending on experience)Contract: Permanent, Full TimeWork Arrangement: 40 hours per week, On-site based with flexibility Role OverviewCentral Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.Enable is a growing organisation that has prioritised data as an essential area of business. The recent introduction of HubSpot is central to this data-driven strategy. We are looking for a motivated individual with Super Admin experience on HubSpot who can hit the ground running, and help facilitate the roll-out of this new system. We are not accepting applications from candidates who do not have HubSpot experience.Reporting to the Data & Systems Manager, the CRM & Data Specialist will be responsible for day-to-day administrative activities on the new HubSpot CRM system. They will work closely with the Marketing and Growth Teams. This person will have proven experience importing and managing data in HubSpot. They will be required to work independently with large volumes of data, and to quickly familiarise themselves with secondary databases to ensure CRM accuracy.Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.Main Duties/ResponsibilitiesWorking closely with the Data & Systems Manager to ensure systems are functioningDesigning and managing new import processes, and resolving duplicates and errors – ultimately taking responsibility for the consistency of data within HubSpotQuickly learning the features of secondary systems, and how this data is mapped to our HubSpot CRMManaging Zapier integrations, and resolving errorsMonitoring data entry and collaborating with team members to rectify input errors at the sourceExporting data from secondary databasesCleaning exported data in Excel and formatting accordinglyDeveloping close working relationships with staff across our services who manage secondary databasesCreating occasional reports in Excel and/or HubSpot to report on data cleanliness issuesLearning new CRM features and identifying areas of improvement across our CRM – HubSpot is an ever-developing tool and it requires constant work to keep our instance of it aligned with its vast applicationsAny other duties the Head of Growth and Branding requires for the businessSkills And ExperienceSuper-user experience on HubSpot or a similar CRM (administrator level)Two years of experience carrying out administrative tasks on HubSpotAdvanced Excel data cleaning experienceAn understanding of HubSpot data structures, the data model, objects, associations and property typesAbility to quickly familiarise themselves with various secondary databases and online systemsZapier automations experienceEagerness to work with colleagues to improve existing processes and roll-out new onesExperience across Microsoft Office suite of tools other than Excel, including PowerPoint, Sharepoint, and WordAbility to work under pressure and meet deadlines effectivelyData migration experienceTechnical certificate, or degree in Computer Science or Business Information SystemsMarketing/digital marketing experienceThis is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on hr@enablelc.orgEnable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.